Hardware Limited Warranty

Last updated: May 4, 2018

Coinmine Shop Sales and Return Policy

Thank you for shopping at Coinmine. This Sales and Return Policy applies to your purchase of Coinmine hardware (“Coinmine Hardware”) and third party hardware and accessories (“Third Party Hardware,” and collectively with Coinmine Hardware, “Products”) from Coinmine.

Shipping

We will ship Products using a carrier selected by us. Your order checkout page shows your shipping method, estimated time, and any shipping fees. While we will try to meet your shipment and delivery dates, we may be unable to do so in the event of low Product inventory. In addition, many events beyond our control can affect the delivery of your Products after we provide it to the carrier. Therefore, we are not liable for late shipment or delivery or any loss, damage, or penalty you incur from any delay in shipment or delivery.

Returns

You can cancel any time prior to shipment for a full refund. If you are not fully satisfied with your purchase, you may return your Products within fourteen (14) days of your shipping date  through our Return Portal so long as they are in their original condition and packaging and you enclose the original packaging slip. We will refund you the price of your device in full. You will be required to cover the cost of shipping and return shipping. You must return all Products, cords, cables, parts and documentation that were included with the original package. Products purchased from Coinmine through an installment plan are not eligible for partial returns, and must be returned with all other Products included in the installment plan purchase. Refunds will be applied to the original purchase method. Only Products purchased directly from Coinmine can be returned to Coinmine. Products you purchase through any authorized retail partners must be returned in accordance with their respective return policies. If for any reason your order arrives damaged, please file a claim for a damaged device through our  Return Portal within 14 days of the shipping date. Any return outside that 14-day window will only be accepted for reasons that comply with our warranty coverage.

Availability

The Products offered from Coinmine consist of Coinmine Hardware. From time to time, we may be unable to manufacture or obtain a sufficient supply of Products. In addition, there may be occasions when we confirm your order but subsequently learn that we are unable to supply your Products. Therefore, we reserve the right at any time to limit or change quantities available for purchase or to cancel your order. If we cancel your order, we will refund your purchase price in full.End User Customers

We sell and ship Products only to customers located in the United States for their own use. You may not purchase Products for resale, and we reserve the right to refuse or cancel your order if we believe you will do so. Your use of the Products is governed by Coinmine’s Terms of Service and related agreements and policies available at coinmine.com/legal.

Limited Warranty for Coinmine Hardware

Coinmine warrants your Coinmine Hardware against defects in materials and workmanship under normal use for a period of (6) months from the shipping date. Coinmine will replace such defective Coinmine Hardware at no cost to you. However, you must return the defective Coinmine Hardware to Coinmine at the designated address and in the designated box, with all accessories, cords, cables, parts and documentation included in order for us to repair or replace your Coinmine Hardware. It may take up to (30) days for Coinmine to process repairs and/or replacements under this Limited Warranty. This limited warranty is only available to you as the original purchaser of the Coinmine Hardware. Warranty coverage terminates if you sell or transfer your Coinmine Hardware. No Coinmine reseller, agent, or employee is authorized to make any modification, extension, or addition to this limited warranty. To initiate a warranty based return, contact Coinmine through the chat feature on www.coinmine.com or via support@coinmine.com

This limited warranty does not apply to Coinmine Hardware that has been subject to alteration, repair, tampering, accident, abuse, power surges, misuse, fire, acts of god (including, without limitation, earthquake, flood, hurricane, lightning, or tornado) or other external causes. This limited warranty does not apply to any Third Party Hardware, any consumable parts, including batteries, or any software, even if resold or included with the Coinmine Hardware. All Third Party Hardware resold or included by Coinmine is provided solely according to the warranty and other terms specified by the manufacturer, who is solely responsible for service and support for its Product. For service, support, or warranty assistance, you should contact the manufacturer directly.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY IS PROVIDED IN LIEU OF ANY OTHER WARRANTY, WHETHER EXPRESS OR IMPLIED, WRITTEN OR ORAL, WITH RESPECT TO ANY COINMINE OR THIRD PARTY PRODUCT. ACCORDINGLY, COINMINE EXPRESSLY DISCLAIMS ANY WARRANTY OR CONDITION OF MERCHANTABILITY, NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE, OR AGAINST HIDDEN OR LATENT DEFECTS. TO THE EXTENT SUCH WARRANTIES CANNOT BE DISCLAIMED, COINMINE LIMITS THE DURATION AND REMEDIES OF SUCH WARRANTIES TO THE DURATION AND REMEDY OF THIS LIMITED WARRANTY. IN NO EVENT WILL COINMINE BE LIABLE FOR ANY LOSS OR DAMAGE OR FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR INDIRECT DAMAGES HOWEVER CAUSED ARISING OUT OF YOUR USE OF OR INABILITY TO USE ANY COINMINE OR THIRD PARTY PRODUCTS, INCLUDING LOSS OF REVENUE, LOSS OF ACTUAL OR ANTICIPATED PROFITS, LOSS OF GOODWILL, OR LOSS OF REPUTATION.